Returns Processing


% returns saved
from landfill


returns handled
per year


% parts
reused rate


years of

Efficient processing is the cornerstone of returns management. Whether products are destined for refurbishment, repair, resale or recycling and reuse, proper logistics management, processing and booking-in are essential to keep costs down, track and monitor products, and recover maximum revenue from returns.

Logistics management

We can organise and facilitate fast and cost-effective inbound and outbound logistics to maximise efficiency and keep time, costs and emissions at a minimum.

Our seamless systems and tools allow us to create simple transport solutions for businesses, warehousing and consumers alike.

Processing and analysis

Customisable analysis and processing fields, to gather key information and screen products for other channels. From basic book-in to in-depth reporting on whatever your business needs.

We track individual products for process tracking, status, quality control and assessment, waste management and reporting, and gather quantitative data for trends and KPI tracking.

Picking and screening

We implement product and data capture on selected products for your businesses’ quality control purposes; handling in depth analysis, fault finding or screening for clients own quality control processes.

Stock purchasing and handling

After processing your returns, we can purchase the stock, refurbish it for your resale, or facilitate warranty repair depending on your requirements. With expertise across a wide range of products we implement solutions that best suit your business and consumer needs.

Streamlining Returns processing goes beyond just getting the products back for customers. Effective solutions improve recaptured revenue and trigger payment release schedules from returned products, through innovative tools designed around the business needs and products to help yield the best results.

Find out more about our other solutions or get in touch for a no obligation chat.

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