Protecting your brand

How we protect your brand is our priority


% returns saved
from landfill


returns handled
per year


% parts
reused rate


years of

Brand protection is at the heart of AP Taylor, and impacts every stage of our processes, giving confidence that your products are managed safely, professionally, and responsibly through every stage.

  • Logistics and distribution

    Fast and simple with warranty repair API integration to help your consumers get easy and fast repairs on warranty goods. Professional logistics providers and quality packaging help keep items protected during transport.

  • Processing and analysis

    Quick processing capturing quality control data, product screening, and fault analysis for lifecycle development, and product status.

  • Repair and refurbishment

    Our skilled technicians give your products the care they deserve so customers always associate your brand with quality, whether for warranty repair or second life refurbishment.

  • Traceability and data

    data plate labels and customer care numbers are changed and logged to trace products, grade, and status, to trigger the correct after care to protect your brand.

  • Responsible waste management and sustainability

    Working to accreditation requirements and implementing in house initiatives to reduce wastage, repurpose resources, and recycle responsibly.

  • Targeted ecommerce and warranty

    We offer a selection of established sales channels and graded condition ratings to meet your brands needs for resale and aftercare, offering warranty on all refurbished products.

Our journey into ‘right to repair’

As a growing responsibility for manufacturers, our journey into 'right to repair' starts with creating bespoke solutions that facilitate accessibility for your customers to repair products. We customise our services to the returns requirements of your business, facilitating effective solutions for your consumers as part of an aligned, scalable strategy.

"We’ve been working with AP Taylor for over 20 years and have a great relationship with them. They’ve always ensured that returned items were booked in, inspected, and processed quickly and efficiently and added to our systems, helping to look after consumers and improve the bottom line."

Colin Firth
Technical Manager

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