To best capture revenue from returns and protect your brands image, values and new sales, we provide professional sales and aftercare services for your second-life products, ensuring customer satisfaction in line with commerce channels and solutions that are right for your business.
Our range of established sales channels are dedicated to protecting your brand and new sales whilst sustainably improving your product’s lifecycles. We find the solutions right for your business to gain maximum value from your returns whilst not conflicting with you’re A grade sales. With a multitude of choices available we offer bespoke services right for each business, from wholesale to direct to consumer
Store and Dispatch
We can store, dispatch and drop-ship products we have refurbished for you, direct from our facility to your business, warehousing or customers.
We can create and manage your online ecommerce store presence and refurbished stock inventory for resale on ebay, magento and shopify.
We can purchase returned stock and refurbish it to a high standard for resale across AP Taylor's multiple highly rated ecommerce channels.
Customer aftercare & warranty
Regardless of how your customers purchase their second life products, they deserve only the best support available, and our expertise, experience and processes allow us to deliver great customer care and support.
We have our own dedicated customer care team and offer a 1 year warranty on stock we purchase for refurbishment and resale as standard. We can even implement product data plate changes to allow products to be tracked by your own customer care department in-house.
We provide bespoke solutions to fit the customer care and warranty requirements of your business in a way that protects your brand and aligns with your strategy and keeps your customers loyal.
Find out more about our other solutions or get in touch for a no obligation chat.